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Delivering Exceptional Guest Experiences
As a key member of our team at Exclusive Hotels and Venues, you will be responsible for providing a first-class level of hospitality to our guests. This includes exceeding their expectations by delivering the highest standards of customer service and cleaning.
- Ensuring Cleanliness and Comfort
- Maintain the cleanliness and tidiness of all changing areas, ensuring they are stocked with towels and bathrobes.
- Providing Exceptional Service
- Be present in all public areas and maintain cleanliness standards at all times, both front of house and back of house.
- Anticipate client needs to enhance quality service and ensure client satisfaction.
- Effective Communication
- Maintain regular and effective communication within your team and at all levels throughout the business.
- Adapting to Needs
- Undertake any other reasonable duties as required by the management team.