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Spa Operations Supervisor

3 months ago

Bath, United Kingdom Homewood Careers Full time
Spa Operations Supervisor

At Homewood, we value authenticity and encourage our team members to express their individuality. As a Spa Operations Supervisor, you will play a crucial role in maintaining the high standards of our wellness facility.

Your Responsibilities:
  • Team Leadership: Collaborate with the spa management team to oversee daily operations and ensure a seamless guest experience.
  • Administrative Support: Assist in managing schedules, staff absences, and training initiatives while maintaining a focus on customer service.
  • Community Engagement: Promote our spa offerings through partnerships with the hotel and marketing teams, enhancing visibility within the local community.
  • Revenue Generation: Drive financial performance by implementing innovative ideas for treatment packages, memberships, and product sales.
  • Quality Assurance: Uphold the spa's reputation by maintaining exceptional service standards and fostering a welcoming environment.
  • Health and Safety Compliance: Ensure that all health and safety protocols are adhered to and that staff are adequately trained.

In this role, you will have the opportunity to work flexible hours, including weekdays and weekends, positioning you as a knowledgeable leader within the spa team. Your contributions will significantly impact our culture, business success, and guest satisfaction.

We are committed to fostering a diverse and inclusive workplace where every team member can thrive and feel valued.