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Deputy Store Manager
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Deputy Store Manager
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Bradford, Bradford, United Kingdom New Look Full time**About Us**New Look is a leading fashion retailer with a rich history dating back to the 1960s. Our purpose is to inspire That New Look Feeling, and we believe this starts with our team members.**The Role**We are seeking a Deputy Manager to join our Bradford Broadway team. As a Deputy Manager, you will support the store manager in leading and inspiring a...
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Deputy Store Manager
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Bradford, Bradford, United Kingdom New Look Full timeAbout the RoleWe are seeking a highly motivated and experienced Deputy Manager to join our Bradford Broadway team. As a Deputy Manager, you will play a key role in supporting the store manager to lead and inspire a team to deliver exceptional results.Key ResponsibilitiesSupport the store manager to lead and motivate a team to achieve sales targets and...
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Bradford, Bradford, United Kingdom New Look Full timeAbout the RoleWe are seeking a highly motivated and experienced Deputy Manager to join our Bradford Broadway team. As a Deputy Manager, you will play a key role in supporting the store manager to lead and inspire a team to deliver exceptional results.Key ResponsibilitiesSupport the store manager to lead and motivate a team to achieve sales targets and...
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Deputy Manager
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Deputy Manager Position
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Deputy Manager Position
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Deputy Hospital Manager Position
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Deputy Store Manager
2 months ago
We are seeking an exceptional Deputy Store Manager to join our team at Moss. As a key member of our store leadership, you will play a vital role in driving sales growth, improving customer satisfaction, and developing a high-performing team.
Key Responsibilities- Customer Experience: Deliver an outstanding in-store customer experience by putting the customer at the forefront of all you do, embedding the Moss Essential Steps of Service as the standard, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way.
- Team Leadership: Support the Store Manager in driving high productivity by creating and role-modelling an environment where the team strives to achieve and exceed one transaction per hour.
- Team Development: Lead and develop the team; conduct regular coaching and feedback sessions, focusing on personal development and KPI achievement, to cultivate a high-performance culture.
- Data-Driven Decision Making: Utilise sales and customer data to inform and guide your interactions, ensuring every decision enhances our collective success and customer satisfaction.
- Operational Excellence: Continually maintain and participate in an environment of management review: discussing, analysing, agreeing, and implementing plans for all commercial & operational initiatives.
- People Processes: Actively follow the People processes and support the colleague lifecycle from recruitment, onboarding, employee relations, and absence management in collaboration with the People Team.
- Recruitment and Talent Management: Proactively recruit Sales Associates and collaborate with the People Team for recruitment of Key Holders and Team Leaders.
- Seasonal Cycles and Stock Management: Oversee key seasonal cycles to align process with market demands, ensuring operational responsiveness and continuity.
- Visual Merchandising: Deliver and maintain the highest possible level of Visual Merchandising standards, both sartorial & commercial, you recognise this as integral to the Customer experience.
- Technical: Experienced in retail operations and customer service, knowledgeable in global fashion trends and inclusive tailoring.
- Data Analytics: Knowledge in data analytics, leveraging sales and performance insights to drive store success, improve customer experiences, and support continuous excellence.
- Visual Display: Experienced in creating diverse and brand-aligned visual displays.
- Retail Business Growth: Understanding of retail business growth strategies.
- Personal Style: Reflects the aesthetic of Moss through personal style and presentation.
- Continuous Improvement: Committed to continuous self-improvement, efficient time management, multi-tasking, and resilience in adapting to challenges.
- Emotional Intelligence: Possesses emotional intelligence that fosters inspiration and guidance, alongside strong communication and relationship-building skills.
- Moss's Core Values: Consistently embodies Moss's core values and behavioural competencies in daily responsibilities and interactions.
- Employee Discount: 70% discount across all our stores.
- Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month.
- Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus.
- Season Ticket Loan: Financial support for commuting.
- Cycle to Work Scheme: Encouraging eco-friendly travel.
- Discounted Gym Membership with PureGym: Promoting physical health and fitness.
- Life Insurance: Providing peace of mind for colleagues.
- Ongoing Development: Tailored to suit your career ambitions from day one.
- Access to Moss Learning: An online learning platform for skill enhancement.
- Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates.
- New Baby Gift: Celebrating important personal milestones of colleagues.
