Transport Operations Manager

1 month ago


Middlesbrough, Middlesbrough, United Kingdom AV Dawson Limited Full time

Transport Manager Job Description

AV Dawson Limited is seeking a highly skilled Transport Manager to lead and oversee our transport operations and procedures. As a key member of our team, you will be responsible for directing and coaching our transport colleagues to deliver an outstanding service to our customers and exceed business objectives.

Key Responsibilities:

  • Manage the day-to-day operational performance, coordinating work and responsibilities to ensure excellent service delivery and legislative compliance.
  • Plan and manage the transport operation to meet productivity, safety, and cost targets while ensuring optimum customer satisfaction.
  • Control the workflow of others by giving orders, directions, and guidance to team members to ensure work meets deadlines, volume, and quality standards.
  • Monitor, check, and inspect team member work standards and productivity levels to deliver individual and team competence, providing constructive feedback and coaching where necessary.
  • Ensure all fleet vehicles and team members are compliant with all legal, regulatory, and contractual requirements, including drivers' hours and the Working Time Directive.
  • Assist with business development and customer account management by being a positive and proactive point of contact, dealing with and resolving issues, concerns, problems, and complaints in an efficient and effective way.

Requirements:

  • Previous experience in transport management.
  • Previous experience in the use of standard IT systems, including Microsoft packages.
  • Highly organized and efficient, with a keen eye for detail.
  • International CPC Road Transport Management qualification.

(The role holder will be expected to be named on the operator's license.)



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