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Deputy Store Manager

2 months ago


Birmingham, Birmingham, United Kingdom Lidl Full time
Job Description

Job Title: Deputy Store Manager

Job Summary: We are seeking a highly skilled and experienced Deputy Store Manager to join our team at Lidl. As a Deputy Store Manager, you will be responsible for leading and developing a team of retail professionals, providing exceptional customer service, and driving sales growth.

Key Responsibilities:

  • Lead and Develop the Team: As a Deputy Store Manager, you will be responsible for leading and developing a team of retail professionals, providing guidance, support, and coaching to ensure they have the skills and knowledge needed to succeed.
  • Customer Service Expert: You will be the face of Lidl, providing exceptional customer service to our customers, responding to their queries, and resolving any issues in a timely and professional manner.
  • Store Operations: You will be responsible for managing the day-to-day operations of the store, including inventory management, stock control, and cash handling.
  • Performance Management: You will be responsible for monitoring and managing the performance of the team, identifying areas for improvement, and implementing strategies to drive sales growth and improve customer satisfaction.

Requirements:

  • Leadership Experience: You will have experience leading and developing a team in a retail environment, with a proven track record of driving sales growth and improving customer satisfaction.
  • Customer Service Skills: You will have excellent customer service skills, with the ability to respond to customer queries and resolve issues in a timely and professional manner.
  • Operational Skills: You will have experience managing the day-to-day operations of a retail store, including inventory management, stock control, and cash handling.
  • Communication Skills: You will have excellent communication skills, with the ability to communicate effectively with colleagues, customers, and stakeholders.

What We Offer:

  • Competitive Salary: We offer a competitive salary based on equal opportunity and pay structures.
  • Benefits Package: We offer a generous benefits package designed to support your well-being and life outside of Lidl.
  • Training and Development: We offer ongoing training and development opportunities to help you grow and succeed in your career.
  • Opportunities for Advancement: We offer opportunities for advancement and career progression within the company.