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Front of House Team Member

2 months ago

Wrexham, Wrexham, United Kingdom Whitbread Full time
Front of House Team Member Opportunity

We are seeking a friendly and enthusiastic Front of House Team Member to join our team at Premier Inn in Wrexham Town Centre. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring our guests have a warm and welcoming experience from the moment they arrive.

About the Role

This is a permanent position, working 25 hours per week across 5 days, including weekends. You will be part of a dynamic team that is passionate about providing outstanding service and creating memorable experiences for our guests.

What You'll Do
  • Provide exceptional customer service, responding to guest queries and resolving any issues in a professional and courteous manner.
  • Work collaboratively with the housekeeping team to ensure rooms are prepared to a high standard.
  • Prepare and serve food and beverages, including cocktails, in a fast-paced and dynamic environment.
  • Contribute to the overall success of the hotel by participating in team meetings and suggesting ideas for improvement.
What We Offer
  • A competitive hourly rate of up to £11.79.
  • A permanent contract with guaranteed hours, allowing you to plan your week with confidence.
  • Opportunities for career development and progression within our business.
  • A Whitbread Benefits card, offering discounts on Premier Inn rooms and meals in all Whitbread Restaurants.
  • A company pension and save as you earn scheme.
  • Discounts on shopping, utility bills, travel, cinema trips, and more.
  • A complimentary Premier Inn breakfast for 2 when you join us.
Why Join Us?

At Premier Inn, we pride ourselves on providing a warm and welcoming environment for our guests. As a Front of House Team Member, you will be part of a dynamic team that is passionate about delivering exceptional customer service and creating memorable experiences. We offer a range of benefits, including competitive pay, opportunities for career development, and a supportive and inclusive work environment.