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Facilities and Grounds Support Specialist

2 months ago


Hereford, Herefordshire, United Kingdom The Hope & Anchor LTD Full time

The Hope & Anchor is a delightful riverside venue located in the heart of Ross-On-Wye, providing a variety of dining options for patrons, including a welcoming pub bar, a stylish cocktail bar, two dining areas, a riverside hut for quick meals, and a spacious garden featuring outdoor seating, a Bandstand, and an all-weather tent for entertainment. The establishment also boasts 12 recently updated en-suite rooms with complimentary breakfast served in the pub.

Acquired by Country House Weddings in 2020, we leverage over 30 years of experience in catering, customer service, and event management, ensuring exceptional care for our guests.

Our vibrant team consists of talented chefs, amiable bar and wait staff, seasoned managers, and committed housekeepers who consistently provide outstanding service throughout our establishment.

Position Overview: The Grounds and Maintenance Assistant will undertake a dual role, requiring weekend shifts on a rotational basis. This position involves performing regular inspections to ensure the efficient operation of the building and its equipment. We are looking for a reliable, professional team player.

Key Responsibilities:

  • Maintaining cleanliness and upkeep of public areas
  • Assisting with room arrangements and moving furniture
  • Ensuring guest safety through appropriate signage
  • Demonstrating physical strength for handling large items
  • Exhibiting effective communication skills to understand customer needs
  • Possessing basic maintenance skills for DIY tasks
  • Performing tasks such as replacing light bulbs, painting, and decorating
  • Conducting regular checks on gas and kerosene levels, drains, bio unit, and waste bins
  • Managing lawn care during summer and basic maintenance

This role is available for part-time, casual, or contract-based employment, with the potential for full-time opportunities for the right candidate.