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Senior Client Partner
2 months ago
**About the Role**
We are seeking a seasoned Senior Client Partner to join our Commercial organization at Endava Limited. As a key member of our team, you will be responsible for driving business growth, managing partnerships, and providing industry subject matter expertise and advisory to both clients and internal teams.
Key Responsibilities:
- Manage and develop a pipeline within accounts, aligned to a go-to-market strategy in collaboration with a Business Development Manager (BDM).
- Leverage business acumen to identify and capitalize on untapped growth opportunities within clients.
- Proactively leverage professional networks to generate new opportunities with existing clients.
- Build personal brand and relationships with senior stakeholders (C-level across business, tech, sales, marketing) within the client portfolio.
- Ensure accurate financial forecasts, projections, and adjustments.
- Manage and mitigate risks effectively, including succession planning.
- Own P&L and meet agreed financial targets (budgets, order book, revenue, margin, and other metrics).
Requirements:
- Significant professional experience in client management or a similar role.
- Demonstrated success in managing account P&L and achieving financial targets.
- Experience in client engagement and building senior-level client relationships.
- Experience in strategic initiatives, transformation projects, or large-scale integrations is a plus.
- Proficient in all client negotiation (investments / Master Service Agreements / thorny contract points) aligned with BDMs.
- Deep expertise in client relationship management and strategic planning.
- Exceptional leadership, negotiation, and relationship management abilities.
- Strong business acumen and ability to identify and capitalize on growth opportunities.
- In-depth understanding of industry trends, market dynamics, and financial analysis.
- Commitment to continuous personal development and staying current with industry trends.
- Demonstrated ability to influence change and drive organizational transformation.
- Strong accountability for achieving results and maintaining high performance standards.
- Proficiency in financial management, including P&L management, forecasting, and risk management.
What We Offer:
- Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus.
- Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership.
- Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences.
- Hybrid work and flexible working hours, employee assistance programme.
- Global internal wellbeing programme, access to wellbeing apps.
- Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations.