Customer Service Representative
1 week ago
- To ensure prompt and accurate processing of customer requests, whether received by telephone, written correspondence, or electronically via email and web portals.
- To answer customer telephone calls, ensuring our internal customer service standards are met.
- To provide a positive experience for customers, ensuring prompt and accurate information is recorded.
- To liaise with all other departments and ensure information is passed in a timely manner.
- To complete admin reports and tasks, ensuring we meet our stakeholders' SLAs.
- Hotel Bookings
- Sending Maintenance letters and booking in maintenances
- Engineer Feedback Form
- False Management
- P1 SLA Report
- Assist with URN applications and reinstatements.
- Action and Resolve Services Queries to the Company's SLA
- Any other reasonable requests from Your Line Manager and Supervisor
- Customer-focused
- Excellent telephone manner
- PCLiterate
- Team player
- Strong interpersonal and communication skills
- Ability to prioritize workloads
- Exceed all tasks given
- Be an ambassador for Kings at all times, displaying quality and excellence in all dealings with external and internal customers and suppliers
- Ability to work within a continually changing environment
- Experience working on Cash4windows
- Experience working on Sentinelplus
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Customer Service Representative
3 weeks ago
Bradford, Bradford, United Kingdom Optimise Talent Ltd Full timeAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at Optimise Talent Ltd. As a Customer Service Representative, you will be responsible for handling calls to and from customers regarding a range of financial products, ensuring the best outcome for the customer.About the Company:Our client is a leading business in...
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Customer Service Representative
3 weeks ago
Bradford, Bradford, United Kingdom Search Full timeAbout SearchWe are a dynamic and ambitious company based in the UK, representing a successful business in the customer service industry. We are passionate about delivering exceptional customer experiences and are looking for like-minded individuals to join our team.Job SummaryWe are seeking a highly motivated and confident Customer Service Representative to...
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Customer Service Representative
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Bradford, Bradford, United Kingdom Yorkshire Water Full timeCustomer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our Collections team at Yorkshire Water. As a key member of our team, you will be responsible for handling incoming customer calls and providing exceptional service to our customers in Yorkshire.Key Responsibilities:Deliver professional service to customers via...
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Customer Service Representative
5 days ago
Bradford, Bradford, United Kingdom Yorkshire Building Society Full timeAbout the RoleWe're seeking a talented Customer Service Representative to join our team at Yorkshire Building Society. As a key member of our Customer Support Team, you'll play a vital role in delivering exceptional customer experiences and providing personalized support to our members.Your primary responsibilities will include:Managing customer inquiries...
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Customer Service Representative
5 days ago
Bradford, Bradford, United Kingdom Yorkshire Building Society Full timeAbout the RoleWe're seeking a talented Customer Service Representative to join our team at Yorkshire Building Society. As a key member of our Customer Support Team, you'll play a vital role in delivering exceptional customer experiences and providing personalized support to our members.Your primary responsibilities will include:Managing customer inquiries...
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Customer Service Representative
1 week ago
Bradford, Bradford, United Kingdom Yorkshire Building Society Full timeAbout the RoleWe're seeking a talented Customer Service Representative to join our team at Yorkshire Building Society. As a key member of our Customer Support Team, you'll play a vital role in delivering exceptional customer experiences and providing personalized support to our members.Your primary responsibilities will include:Managing customer inquiries...
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Customer Service Representative
1 week ago
Bradford, Bradford, United Kingdom Yorkshire Building Society Full timeAbout the RoleWe're seeking a talented Customer Service Representative to join our team at Yorkshire Building Society. As a key member of our Customer Support Team, you'll play a vital role in delivering exceptional customer experiences and providing personalized support to our members.Your primary responsibilities will include:Managing customer inquiries...
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Customer Service Representative
1 month ago
Bradford, Bradford, United Kingdom First Bus Full timeJob Title: Customer Service Representative Reports to: Operations Manager Location: Bradford Contract Type: Fixed Term Contract Position Overview As Bradford prepares for its transformation into the UK City of Culture, First Bus, the primary public transport provider in the area, is seeking dedicated Customer Service Representatives to...
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Customer Service Representative
1 month ago
Bradford, Bradford, United Kingdom First Bus Full timeJob Title: Customer Service Representative Reports to: Operations Manager Location: Bradford Contract Type: Fixed Term Position Overview As Bradford prepares for its exciting transformation into the UK City of Culture, First Bus, the primary public transport provider in the area, is seeking Customer Service Representatives to join our...
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Customer Service Representative
1 month ago
Bradford, Bradford, United Kingdom First Bus Full timeJob Title: Customer Service Representative Reports to: Operations Manager Location: Bradford Contract Type: Fixed Term Position Overview As Bradford prepares for its transformation into the UK City of Culture, we at First Bus are seeking dedicated Customer Service Representatives to join our team. These roles are crucial in assisting both our...
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Customer Service Representative
2 weeks ago
Bradford, Bradford, United Kingdom Yorkshire Building Society Full timeAbout the RoleWe are seeking a highly skilled and empathetic Customer Service Representative to join our team at Yorkshire Building Society. As a key member of our Customer Support Team, you will be responsible for delivering exceptional customer experiences through personalized service, proactive issue resolution, and effective communication.Key...
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Customer Service Representative
2 weeks ago
Bradford, Bradford, United Kingdom Yorkshire Building Society Full timeAbout the RoleWe are seeking a highly skilled and empathetic Customer Service Representative to join our team at Yorkshire Building Society. As a key member of our Customer Support Team, you will be responsible for delivering exceptional customer experiences through personalized service, proactive issue resolution, and effective communication.Key...
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Customer Service Representative
4 weeks ago
Bradford, Bradford, United Kingdom Yorkshire Water Full timeAbout Yorkshire Water Yorkshire Water is a vital part of the Yorkshire region, providing essential water and wastewater services to millions of people. We are committed to the health, well-being, and prosperity of our community. With new environmental regulations and significant investment in infrastructure, now is an exciting time to join the water...
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Customer Service Representative
2 weeks ago
Bradford, Bradford, United Kingdom Kings Security Full timeJob SummaryKings Security is seeking a highly skilled and experienced Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, responding to incoming calls and inquiries, and resolving customer issues in a timely and professional...
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Customer Service Representative
2 weeks ago
Bradford, Bradford, United Kingdom Kings Security Full timeJob SummaryKings Security is seeking a highly skilled and experienced Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, responding to incoming calls and inquiries, and resolving customer issues in a timely and professional...
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Customer Service Representative
3 weeks ago
Bradford, Bradford, United Kingdom Optimise Talent Ltd Full timeJob Summary:We are seeking a skilled Customer Service Representative to join our team at Optimise Talent Ltd. As a Renewals Specialist, you will play a crucial role in supporting customers with various financial products while prioritizing their needs.Key Responsibilities:Provide exceptional customer service via phone, ensuring a high level of customer...
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Customer Service Representative
2 weeks ago
Bradford, Bradford, United Kingdom Search Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Search. As a key member of our customer service team, you will be responsible for delivering exceptional service to our customers, resolving issues, and providing solutions to their queries.Key ResponsibilitiesProvide timely and effective...
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Customer Service Representative
2 weeks ago
Bradford, Bradford, United Kingdom Search Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Search. As a key member of our customer service team, you will be responsible for delivering exceptional service to our customers, resolving issues, and providing solutions to their queries.Key ResponsibilitiesProvide timely and effective...
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Customer Service Representative
2 weeks ago
Bradford, Bradford, United Kingdom Yorkshire Building Society Full timeAbout the RoleWe are seeking a highly skilled and empathetic individual to join our Customer Support Team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer experiences through personalized support and service.Key ResponsibilitiesManage customer inquiries and concerns through various...
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Customer Service Representative
3 weeks ago
Bradford, Bradford, United Kingdom Yorkshire Building Society Full timeAbout the RoleWe are seeking a highly skilled and empathetic individual to join our Customer Support Team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer experiences through personalized support and service.Key ResponsibilitiesManage customer inquiries and concerns through various...