Customer Service Representative

5 days ago

Fakenham, Norfolk, United Kingdom Morrisons Full time

About The Role

We are seeking a highly motivated and customer-focused individual to join our store team as a Customer Assistant. As a key member of our team, you will play a vital role in delivering exceptional customer service and ensuring our customers have a great shopping experience.

Your Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner
  • Work collaboratively with the store team to achieve sales targets and maintain a high level of customer satisfaction
  • Contribute to the maintenance of a clean and safe store environment, adhering to health and safety standards
  • Participate in visual merchandising and stock management activities to ensure the store looks its best
  • Work flexible hours, including evenings and weekends, to meet the needs of our customers

About You

We are looking for someone who is passionate about delivering exceptional customer service and has a positive attitude towards working in a fast-paced retail environment. You will be a team player, able to work flexibly and adapt to changing situations. Previous retail experience is desirable, but not essential, as we provide comprehensive training to ensure you have the skills and knowledge needed to succeed in this role.

What We Offer

  • Fully flexible shift patterns to suit your needs
  • Competitive hourly rate and opportunities for career progression
  • Discounts on Morrisons products and services
  • Opportunities for training and development to enhance your skills and knowledge
  • A supportive and inclusive work environment

Equal Opportunities Employer

Morrisons is an equal opportunities employer and welcomes applications from all sections of the community. We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected.

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