Support Worker
4 days ago
We are seeking a compassionate and committed Support Worker to join our team at Heatherwood Court in Pontypridd. As a Support Worker, you will play a vital role in providing high-quality care to individuals with complex needs, including Autism, Learning Disabilities, and Mental Health conditions.
Key Responsibilities- Ensure the highest quality of care is provided to our clients through their person-centered care plans.
- Promote the right values and attitudes towards people with Learning Disabilities, Autism, Mental Health needs, and behaviours described as challenging.
- Facilitate social, educational, or work activities, such as visiting family and friends, walks, shopping, and other recreational activities of their choice.
- Liaise with families, friends, advocates, external agencies, and the management team to provide a consistent approach that meets the individual needs of each service user.
- Complete records and documentation of progress, incidents, and activities.
- Promote and uphold the privacy, rights, dignity, health, and wellbeing of the individuals.
- General housekeeping duties, including shopping, domestic duties, and elements of personal care to help Service Users.
- You must be compassionate and committed with a desire to make a difference to those that you care for, in a positive and patient manner.
- Have a genuine interest in working with our client group.
- Ability to adapt your approach to the individual's needs and a willingness to learn.
- Good communication skills.
- Be able to work flexibly, 11.25 hour shifts that will include evenings, weekends, bank holidays, and waking nights.
- Experience in Health and Social Care would be an advantage but not essential.
- Annual salary £25,183.62.
- Holiday allowance (221 hours) per annum paid with additional holidays for long service.
- Industry-leading training.
- Employee Assistance Program – free 24/7 confidential helpline (domestic, financial, legal, health support, etc.).
- High street retail discount scheme.
- 'Recognise Me', our new staff benefits, wellbeing, and recognition platform.
- Free on-site parking and uniform.
- Friendly and supportive work environment.
- No zero-hour contracts.
- Overtime opportunities.
- Death in service.
Iris Care Group is the largest independent health and social care provider across the Southwest of England and South Wales. We provide innovative, effective, and forward-thinking care for adults with specialist mental healthcare needs.
We are proud to have created environments where our staff feel rewarded and fulfilled. With over 90% of staff saying they enjoy their job, we are committed to providing a positive and supportive work environment for all our employees.
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