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Customer Service Representative
2 months ago
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant at SPAR The Grove. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and contributing to the success of our business.
Key Responsibilities:
- Provide excellent customer service, ensuring a positive shopping experience for all customers.
- Assist customers with queries and resolve any issues in a professional and courteous manner.
- Work collaboratively with colleagues to achieve sales targets and maintain a high level of customer satisfaction.
- Process transactions accurately and efficiently, handling cash, credit card payments, and other payment methods.
- Maintain a clean and organized store environment, adhering to health and safety standards.
Requirements:
- Previous experience in a retail or customer-facing role is desirable, but not essential.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
- Ability to work flexible hours, including mornings, afternoons, evenings, and weekends.
- Basic math skills and accuracy when handling cash and other transactions.
Benefits:
- Competitive hourly rate of £11.44 (aged 21+) or £8.60 (aged 18-20).
- Staff discount scheme, offering exclusive discounts on SPAR products.
- Pension scheme and 5.6 weeks' holiday per year.
- Employee assistance program, providing support and advice 24/7, 365 days a year.
