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We are currently recruiting for a Revenue Assurance Specialist to join our award-winning Finance team in Liverpool. Our team has recently won the British Credit Awards 2023.
Key Responsibilities- Oversee the end-to-end rates process, ensuring timely setup and management.
- Manage client openings, deletions, and write-offs.
- Provide exceptional customer service to internal and external clients.
- Upload bills to e-billing platforms for our clients.
- Take ownership of credit control responsibilities for e-billing clients.
- Produce monthly debt reconciliations for e-billing clients.
- Assist internal clients with queries and provide support.
- Produce bills for some e-billing clients and work closely with the Billing team.
To be successful in this role, you will need:
- 12 months of experience in revenue management or a similar role.
- Working knowledge of Elite 3E PMS or similar legal finance systems.
- Previous experience in legal billing and data administration.
- Strong analytical skills and a positive attitude.
- Experience of face-to-face exposure to Partners and a customer-centric orientation.
- Accuracy, attention to detail, and good problem-solving ability.
- A proactive approach to relationship building and a willingness to work overtime when required.
- Experience of working in a busy and fast-paced environment.
Desirable skills include advanced Microsoft Office skills, particularly in Excel and Word.