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Sales Support Executive

2 months ago

Reading, Reading, United Kingdom Northgate Vehicle Hire Full time
About the Role

We are seeking a highly skilled and experienced Client Services Executive to join our team at Northgate Vehicle Hire. As a key member of our commercial hub in Reading, you will play a vital role in supporting our sales approach and contributing to the growth and profitability of the business.

Key Responsibilities
  • Provide exceptional customer service and support to both internal and external stakeholders, ensuring seamless communication and collaboration.
  • Manage and oversee the CRM system, commercial intelligence, and bid libraries to drive business decisions and maximize profitability.
  • Prepare business reviews, proposals, and presentations for customer visits, showcasing our expertise and building strong relationships.
  • Work closely with sales and client-facing teams to identify opportunities and strengthen relationships with existing and prospective clients.
  • Develop and maintain a deep understanding of our business operations, identifying areas for improvement and implementing solutions to drive success.
Requirements
  • Proven experience in a customer-facing role, with a strong track record of building relationships and driving sales growth.
  • Exceptional administrative skills, with the ability to balance workloads and meet competing deadlines.
  • Commercially minded and able to use business intelligence to identify opportunities and drive profitability.
  • Strong problem-solving skills, with the ability to think creatively and develop effective solutions.
  • Excellent communication and interpersonal skills, with the ability to work effectively with internal and external stakeholders.
What We Offer

As a Client Services Executive at Northgate Vehicle Hire, you will enjoy a competitive salary, annual leave, and a range of benefits, including a generous pension scheme, financial benefits, and wellbeing services. You will also have access to exclusive employee vehicle-leasing schemes, discounted repairs, and reduced rates on weekend car and van hires.

About Us

Northgate Vehicle Hire is the UK's largest supplier of light commercial vehicle rental solutions, with over 60 branches nationwide. We are part of ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We are a dynamic and innovative company, committed to delivering exceptional customer service and driving business success.