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Front of House Team Member

2 months ago

Falkirk, Falkirk, United Kingdom whitbread Full time

We're currently recruiting for a Front of House Team Member at our Falkirk East Premier Inn. As the friendly face of our hotel, you'll use your customer service skills to welcome guests and make their stay with us unforgettable.

Key Responsibilities:

  • Provide exceptional customer service to our guests, ensuring they feel valued and cared for.
  • Work collaboratively with the housekeeping team to ensure rooms are perfect for our guests.
  • Make a positive impact on our guests' experience, whether it's serving a meal, making a cocktail, or simply being a friendly face.

What We Offer:

  • A competitive hourly rate, up to £ per hour.
  • A guaranteed 20 hours per week, allowing you to plan your week with confidence.
  • A permanent contract, with no zero-hours contracts.
  • Opportunities for career growth and development within our business.
  • A Whitbread Benefits card, offering discounts on Premier Inn rooms and meals in all Whitbread Restaurants.
  • A company pension and save-as-you-earn scheme.
  • Discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
  • A complimentary Premier Inn breakfast for 2 when you join us.

About Us:

We believe that everyone is unique and should have no barriers to entry and no limits to ambition. We're committed to being an inclusive organisation that values diversity and welcomes applications from all backgrounds and situations.

Under-represented groups, such as women, ethnic minorities, people with disabilities, and members of the LGBTQIA+ community, are strongly encouraged to build a career with us. We'll support workplace adjustments, part-time, and flexible working where possible.