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Food and Beverage Team Leader

2 months ago

Settle, North Yorkshire, United Kingdom The Golden Lion Full time
About the Role

We are seeking a highly motivated and experienced Food and Beverage Team Leader to join our team at The Golden Lion. As a key member of our hospitality team, you will be responsible for leading a shift, ensuring exceptional customer service, and supporting the smooth operation of our food and beverage department.

Key Responsibilities
  • Serving Food and Beverage: Provide excellent service to our guests, taking food and drink orders, and ensuring timely delivery of orders.
  • Leading a Shift: Supervise and motivate a team of staff, ensuring high standards of service and maintaining a clean and safe working environment.
  • Guest Issues: Be the first point of contact for any guest issues, resolving problems promptly and professionally.
  • Team Support: Provide guidance and support to team members, helping to develop their skills and knowledge.
  • Staffing and Scheduling: Assist with staffing levels and scheduling, ensuring adequate coverage during peak periods.
Requirements
  • Previous Experience: Proven experience in a similar role, preferably in a busy food-led operation.
  • Leadership Skills: Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Flexibility: Ability to work a variety of shifts, including evenings, weekends, and holidays.
  • Teamwork: A team player with a positive attitude and a commitment to delivering exceptional customer service.
What We Offer
  • Competitive Salary: A competitive salary, negotiable dependent on experience.
  • Wagestream: The ability to access up to 40% of your wages as you earn them each week.
  • Annual Leave: 28 days annual leave (rising to 33 days after 5 years).
  • Health Cash Plan: A health cash plan to support your well-being.
  • Employee Discounts: Generous employee discounts on food and beverage.
  • Employee Assistance Programme: Access to an employee assistance programme for support and guidance.
  • Enhanced Maternity and Paternity Pay: Enhanced maternity and paternity pay.
  • Apprenticeships: Opportunities for apprenticeships and career development.
  • Life Assurance: Life assurance for peace of mind.
  • Bespoke Training Programmes: Access to bespoke training programmes for personal and professional development.