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Operations Scheduler

2 months ago

Chorley, United Kingdom Bright Search Ltd Full time
Service Operations Coordinator


This position offers a fulfilling opportunity within a committed operations team dedicated to delivering exceptional customer service to our clients.

We are seeking a Service Operations Coordinator who will enjoy the following benefits:

  • Competitive salary ranging from £24,000 to £25,000

• 22 days of annual leave (in addition to public holidays)

• Possibility of up to 3 extra days of leave through salary sacrifice
• Private health insurance
• Sick leave benefits
• Attendance incentive program
• Company pension plan
• A stable, long-term role with potential for professional growth
• Supportive team environment
• Comfortable workplace setting
• Standard working hours are Monday to Friday, totaling 40 hours per week, with 8 hours each day.


In line with our expansion strategy and ongoing success, we have a new opening for a Service Operations Coordinator, based at our headquarters.


Reporting to the management team, the ideal candidate should be self-driven, well-organized, and possess a strong customer service orientation.


Key Candidate Qualifications:
  • Management of the CRM system (CASH)
  • Completion of engineering tasks
  • Daily communication with team leaders to ensure task completion
  • Email monitoring
  • Handling internal and external calls
  • General administrative responsibilities (scanning, printing, filing, etc.)

Additional Skills and Requirements:
  • Ability to work independently while being an effective team contributor
  • Proficiency in Microsoft Office
  • Dependable, organized, diligent, and possessing strong planning abilities
  • Compliance with all company policies and procedures
  • Representing the company positively
  • Building and maintaining strong relationships with clients and colleagues

The role encompasses scheduling and coordinating appointments for engineers to visit various sites across the UK.