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Field Service Technician

2 months ago

Derby, Derby, United Kingdom April Quest Full time

Job Summary:

We are seeking a highly skilled Electromechanical Specialist to join our team at April Quest Ltd. As a Field Service Technician, you will be responsible for providing expert technical support to our clients in the industrial and environmental sectors.

Key Responsibilities:

  • Diagnose and repair complex electromechanical systems using test equipment such as multi-meters and oscilloscopes.
  • Service and maintain equipment in a variety of environments, including industrial, automotive, and cleanroom settings.
  • Provide excellent customer service and communicate effectively with clients to resolve technical issues.
  • Travel extensively throughout the Midlands area, covering Derby, Nottingham, and Sheffield.

Requirements:

  • Electronics, electrical, or electro-mechanical qualifications and experience in fault finding, servicing, and repairing in an electro-mechanical environment.
  • Ability to use basic test equipment for fault diagnosis.
  • Excellent communication and customer service skills.
  • Ability to work in a variety of environments and adapt to changing situations.

Desirable Requirements:

  • Experience servicing and repairing in loud, dirty, or greasy environments.
  • Customer-facing experience and ability to instil confidence in clients.

Benefits:

  • Generous company pension scheme.
  • Company shares.
  • Company van and credit card for business expenses.
  • Laptop and mobile phone.
  • 37.5 hour working week.
  • 25 days holiday plus birthday off.
  • 14 weeks paid maternity, paternity, and adoption leave.
  • Cycle to work scheme and subsidised annual bus passes.
  • Eyecare scheme and health cashplan.
  • Employee assistance programme and learning and development opportunities.