Emergency Care Support Assistant

1 month ago

Scunthorpe, North Lincolnshire, United Kingdom Northern Lincolnshire and Goole NHS Foundation Trust Full time

Position Overview

Are you an energetic and motivated individual who excels in both collaborative and independent settings? Do you possess a strong commitment to personal growth and the enhancement of our Urgent and Emergency Care services? If you are passionate about providing outstanding patient care and contributing to the future goals of our department, we invite you to explore this opportunity.

As part of our ongoing expansion and enhancement of urgent and emergency care services, we are excited to announce several clinical and non-clinical positions. Our new state-of-the-art Emergency Department is being constructed to include a 6-bed resuscitation area, Rapid Assessment Triage, and an ambulance handover zone, along with 35 clinical rooms, including a dedicated pediatric area and triage facilities. This new facility is designed to ensure that patients with urgent or emergency needs receive timely and appropriate care, adhering to national emergency care standards.

Key Responsibilities

The new facility not only boasts advanced patient amenities but has also seen substantial investment in staff facilities, including spacious rest areas and changing rooms. We are committed to providing a comprehensive career development pathway, with significant resources allocated to support the ongoing training and education of our Emergency Department and Urgent Care Service teams, tailored to each role.

The expansion of the Emergency Department has prompted a thorough staffing review, allowing us to align with recommended safe staffing levels as per RCN guidelines, thereby ensuring high-quality and safe nursing care for all patients.

About Our Organization

Northern Lincolnshire and Goole NHS Foundation Trust is part of one of the largest acute and community healthcare groups in the NHS, serving over one million patients annually and managing a substantial budget.

Comprising two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust and Hull University Teaching Hospitals NHS Trust - our group is dedicated to delivering exceptional hospital and community services to the population we serve.

With nearly 20,000 employees across five main hospital sites, we are committed to fostering a diverse, inclusive, and skilled workforce to provide excellent care to our patients and a promising future for our employees and community.

Commitment to Flexible Working

We are dedicated to offering flexible working arrangements to enhance employee health, well-being, and work-life balance, which positively impacts the care we deliver.

Our commitment to flexible working is part of a broader initiative to improve the quality of working life, recognizing its importance in attracting and retaining talent. We encourage open discussions regarding specific working patterns that suit individual needs while ensuring service delivery.

Local flexible working arrangements are developed collaboratively between managers and employees to ensure equitable access, regardless of role or shift pattern, focusing on patient and staff experience, service delivery, and work-life balance.

We strive to create a fair and supportive work environment where all contributions are recognized and valued, empowering staff to perform their duties to the best of their abilities. Our commitment to promoting and safeguarding the physical and mental health of our workforce aligns with our values as outlined in the NHS Constitution, supporting our goal of being an Employer of Choice.

We value the diverse perspectives and ideas that a varied workforce brings, which ultimately leads to improved outcomes for our patients. We welcome applications from individuals of all backgrounds and experiences.

Additional Information

For more details about Northern Lincolnshire and Goole NHS Foundation Trust and the unique benefits available to employees, please visit our recruitment website.

We are committed to safeguarding the welfare of children and vulnerable adults and expect the same dedication from all staff and volunteers.

Please note that new employees may be responsible for the cost of their DBS check if required for their role.

Qualifications and Experience

Essential

  • Functional skills in Mathematics and English

Desirable

  • IT Qualification

Occupational Experience

Essential

  • Proficiency in using IT systems
  • Experience in a clinical environment

Desirable

  • Experience in an Emergency Department
  • Customer service experience
  • Experience in a care setting
  • Experience with cleaning duties
  • Customer Care Training
  • Experience in audit

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