Mobile Patrol Operations Supervisor

3 weeks ago


St Albans, Hertfordshire, United Kingdom Prime Trading Group Full time
JOB SPECIFICATION

Reports to: Regional Support Managers (RSM)

Contract: Permanent

Location: Headquarters (with frequent travel to various sites)

Salary: £34,944 per annum

Working Hours: Shift Pattern 6 On 3 Off

Day Shifts: 08:00 - 20:00

Night Shifts: 20:00 - 08:00

Days Off: 3

Please note that the shift pattern may vary to meet business needs.

This role requires driving to multiple locations; therefore, a full UK Driver's Licence is essential.

SIA Licence required.

ABOUT PRIME TRADING GROUP

We are a leading privately-owned company providing security solutions and guarding services to a prestigious clientele across the UK. Our headquarters is located in Glasgow.

We are experiencing rapid growth and have ambitious goals to achieve significant turnover milestones. We welcome innovative ideas and value contributions from all team members to ensure our continued success.

ABOUT THE ROLE
  • Collaborate with the Regional Support Manager
  • Manage and respond to operational challenges across the business
  • Conduct Officer Compliance & Welfare Visits
  • Facilitate Site Training
  • Perform Site Inspections
  • Respond to incidents and coordinate reporting
  • Conduct Site Visits using a company vehicle
  • Utilize scheduling applications to maintain up-to-date staffing
  • Ensure vehicle cleanliness
  • Complete Daily Logbook Inspections
  • Engage with the local community
  • Provide advice and reassurance to the public.
Our core values include:
  • Integrity
  • Customer Excellence
  • Plain Speaking
  • Agility
  • Courage & Conviction.

WHO YOU ARE
  • Effective communicator
  • Experienced in a similar role
  • Skilled in customer relations and building lasting partnerships
  • Strong problem-solving abilities
  • Proficient in administrative tasks.

KEY RESPONSIBILITIES
  • Act as the point of contact for out-of-hours inquiries
  • Conduct Officer Compliance & Welfare Visits
  • Oversee new site setup and staff inductions
  • Manage incident responses
  • Handle key holding responsibilities
  • Patrol communities
  • Document incidents
  • Gather evidence and intelligence
  • Establish positive relationships within the community and local services.

TEAM REPORTING & STRUCTURE

Reports to the Regional Support Manager

SIA Licence required for officer compliance and welfare, site visits, and client meetings.

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