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Barista Team Lead
2 months ago
About the Role
We're looking for a skilled Barista Maestro to join our team at Costa Coffee. As a Barista Maestro, you'll be responsible for leading by example, driving sales, and delivering exceptional customer experiences.
Key Responsibilities
- Take charge of shifts, supporting colleagues to deliver outstanding experiences
- Maximize sales by leveraging team members' strengths
- Train and accredit new Baristas
- Stay up-to-date with new recipes and ranges, sharing knowledge with the team
- Drive high standards in every aspect, from espresso quality to coffee excellence scores
About You
We're looking for someone with a passion for coffee and people. What else makes a great Barista Maestro?
- Reliability to open and close the store safely and on time
- Team leadership experience in a fast-paced environment
- Desire to take on shared responsibility
- A love of turning knowledge into action to drive store success
- Willingness to learn and be bold, brave, and action-oriented
- Flexible approach and can-do attitude, embracing new challenges
What We Offer
We're proud of our team members' achievements and want you to feel valued and rewarded with great perks and benefits:
- Free handmade drinks while on shift, plus 50% discount on food and bottled drinks
- Costa Coffee Retirement Plan, with matching contributions
- Life Insurance & Income Protection Cover (if you join our pension opt-in scheme)
- Costa Discount App – 50% off food & drinks in Costa-owned stores when you're not working
- Cycle to Work Scheme, saving you money on bikes and accessories
- Share Incentive Plan, giving you the chance to become a shareholder in Coca-Cola
- Salary Sacrifice Pension Scheme, up to 10% matched contributions
- Shoes for Crews – Costa's discounted shoe purchase scheme
- Huge savings on gym memberships & fitness accessories
- Dedicated Feel Good discounts platform and app, offering instant cashback and savings at various retailers
About Us
At Costa Coffee, we're driven by our values: Passion, Warmth, Trust, and Courage. We're the No. 1 coffee brand in the UK for the 14th year in a row. Join us and be part of a genuine, passionate, and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities, and people.
