Sales and Customer Service Coordinator

1 week ago


Basingstoke, Hampshire, United Kingdom Huntress Full time
About the Role

We are seeking a highly organized and detail-oriented Sales Administrator to join our team in Basingstoke. As a Sales Administrator, you will play a vital role in supporting our sales team and ensuring seamless customer interactions.

Key Responsibilities
  • Engage with customers through inbound phone and email contact, providing prompt and comprehensive responses to their queries.
  • Manage quotes, orders, and invoices, ensuring accurate data entry and timely processing.
  • Coordinate product returns, arrange customer credit notes, and maintain customer databases.
  • Collaborate with suppliers, raise works orders, and run planned reports to support business operations.
  • Contribute to business report generation, producing documentation in line with internal guidelines.
Requirements
  • Experience in a customer care or service team environment.
  • Excellent communication and interpersonal skills.
  • Accurate data entry skills and attention to detail.
  • A proactive and engaging character, able to work independently or as part of a team.
What We Offer

This is a permanent, full-time role with a competitive salary of £26,000-£28,000 per annum. Benefits include 25 days' holiday plus stats, increasing with service, and free on-site parking.

Huntress Search Ltd is an equal opportunities employer, committed to diversity and inclusion. We welcome applications from all backgrounds and will ensure a fair and inclusive recruitment process.



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