Customer Service Representative
1 week ago
We are seeking a highly skilled and compassionate Customer Care Coordinator to join our team at Hewett Recruitment. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:- Respond promptly to incoming calls, providing excellent customer service and updating care records as necessary.
- Mobilise responder/emergency services when appropriate, ensuring the welfare of service users.
- Conduct scheduled outbound service user calls to ensure their wellbeing and provide care, support, and coordination in accordance with co-produced plans.
- Build rapport and establish relationships with service users, gaining an understanding of their needs to ensure they are well-informed and engaged.
- Prioritise alerts and notifications, providing proactive and reactive support and following appropriate escalation pathways.
- Distribute relevant clinical information for timely equipment and service delivery.
- Report equipment repairs and requirements to the relevant Service Centre.
- Previous experience in a telephone-based customer service/customer care role.
- Excellent communication skills and telephone manner.
- Ability to quickly adapt to service user/customer needs and communicate in a caring and respectful manner.
- Strong organisational skills and experience with detailed process and record keeping.
- Proficient in Microsoft Office and previous experience with in-house systems.
We are looking for a candidate who is available to start immediately and is happy to work on a temporary contract. If you have the skills and experience we are looking for, please apply today.
-
Customer Service Representative
1 day ago
Worcester, Worcestershire, United Kingdom Southco, Inc. Full timeCustomer Service RepresentativeSouthco, Inc. is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues in a timely and professional manner.Key...
-
Customer Service Representative
1 day ago
Worcester, Worcestershire, United Kingdom Southco, Inc. Full timeCustomer Service RepresentativeSouthco, Inc. is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues in a timely and professional manner.Key...
-
Customer Service Representative
1 day ago
Worcester, Worcestershire, United Kingdom Southco, Inc. Full timeCustomer Service RepresentativeSouthco, Inc. is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues in a timely and professional manner.Key...
-
Customer Service Representative
1 day ago
Worcester, Worcestershire, United Kingdom Southco, Inc. Full timeCustomer Service RepresentativeSouthco, Inc. is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues in a timely and professional manner.Key...
-
Customer Service Representative
2 weeks ago
Worcester, Worcestershire, United Kingdom Novax Recruitment Ltd Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Novax Recruitment Ltd. As a Customer Service Representative, you will be the first point of contact for our clients' customers, providing exceptional service and support via phone and email.Key ResponsibilitiesProvide information, advice, and...
-
Customer Service Representative
2 weeks ago
Worcester, Worcestershire, United Kingdom Novax Recruitment Ltd Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Novax Recruitment Ltd. As a Customer Service Representative, you will be the first point of contact for our clients' customers, providing exceptional service and support via phone and email.Key ResponsibilitiesProvide information, advice, and...
-
Customer Service Representative
2 weeks ago
Worcester, Worcestershire, United Kingdom Service Care Solutions - Housing Full time**Job Title:** Highways and Transport DRT Customer Services Adviser**Job Type:** Temporary Ongoing**Location:** Worcestershire**Job Description:**We are seeking a dedicated and customer-focused individual to join our team as a Highways and Transport DRT Customer Services Adviser. As a valued member of our Customer Services Contact Centre, you will be...
-
Customer Service Representative
2 weeks ago
Worcester, Worcestershire, United Kingdom Service Care Solutions - Housing Full time**Job Title:** Highways and Transport DRT Customer Services Adviser**Job Type:** Temporary Ongoing**Location:** Worcestershire**Job Description:**We are seeking a dedicated and customer-focused individual to join our team as a Highways and Transport DRT Customer Services Adviser. As a valued member of our Customer Services Contact Centre, you will be...
-
Customer Service Representative
2 weeks ago
Worcester, Worcestershire, United Kingdom Service Care Solutions - Housing Full time**Job Summary**We are seeking a dedicated and customer-focused individual to join our team as a Highways and Transport Customer Support Specialist at Service Care Solutions - Housing. As a valued member of our customer services contact centre, you will be responsible for providing exceptional support to our community, helping to resolve complex queries and...
-
Customer Service Representative
2 weeks ago
Worcester, Worcestershire, United Kingdom Service Care Solutions - Housing Full time**Job Summary**We are seeking a dedicated and customer-focused individual to join our team as a Highways and Transport Customer Support Specialist at Service Care Solutions - Housing. As a valued member of our customer services contact centre, you will be responsible for providing exceptional support to our community, helping to resolve complex queries and...
-
Customer Service Representative
3 days ago
Worcester, Worcestershire, United Kingdom Southco, Inc. Full timeCustomer Service RepresentativeWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Southco, Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients in a timely and professional manner.Key Responsibilities:Respond to customer...
-
Customer Service Representative
3 days ago
Worcester, Worcestershire, United Kingdom Southco, Inc. Full timeCustomer Service RepresentativeWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Southco, Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients in a timely and professional manner.Key Responsibilities:Respond to customer...
-
Customer Service Representative
1 day ago
Worcester, Worcestershire, United Kingdom Southco, Inc. Full timeCustomer Service RepresentativeAt Southco, Inc., we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues in a timely and professional manner.Key...
-
Customer Service Representative
1 day ago
Worcester, Worcestershire, United Kingdom Southco, Inc. Full timeCustomer Service RepresentativeAt Southco, Inc., we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues in a timely and professional manner.Key...
-
Worcester, Worcestershire, United Kingdom Service Care Solutions - Housing Full timeJob Title: Highways and Transport DRT Customer Services AdviserAre you passionate about delivering exceptional customer service and making a positive impact in your community?We are seeking a dedicated and skilled Highways and Transport DRT Customer Services Adviser to join our team at Service Care Solutions - Housing. As a valued member of our Customer...
-
Worcester, Worcestershire, United Kingdom Service Care Solutions - Housing Full timeJob Title: Highways and Transport DRT Customer Services AdviserAre you passionate about delivering exceptional customer service and making a positive impact in your community?We are seeking a dedicated and skilled Highways and Transport DRT Customer Services Adviser to join our team at Service Care Solutions - Housing. As a valued member of our Customer...
-
Customer Service Representative
2 weeks ago
Worcester, Worcestershire, United Kingdom NEC Software Solutions Full timeAbout the RoleWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. As a key member of our delivery team, you will be responsible for providing exceptional customer service to patients and healthcare professionals.Key ResponsibilitiesProvide timely and accurate responses to customer inquiries via...
-
Customer Service Representative
2 weeks ago
Worcester, Worcestershire, United Kingdom NEC Software Solutions Full timeAbout the RoleWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. As a key member of our delivery team, you will be responsible for providing exceptional customer service to patients and healthcare professionals.Key ResponsibilitiesProvide timely and accurate responses to customer inquiries via...
-
Worcester, Worcestershire, United Kingdom Service Care Solutions - Housing Full timeJob Title: Highways and Transport DRT Customer Services AdviserJoin our team at Service Care Solutions - Housing as a dedicated Highways and Transport DRT Customer Services Adviser. This is an exciting opportunity to work within the Economy & Infrastructure Directorate, providing essential services to residents via telephony, webchat, and online...
-
Worcester, Worcestershire, United Kingdom Service Care Solutions - Housing Full timeJob Title: Highways and Transport DRT Customer Services AdviserJoin our team at Service Care Solutions - Housing as a dedicated Highways and Transport DRT Customer Services Adviser. This is an exciting opportunity to work within the Economy & Infrastructure Directorate, providing essential services to residents via telephony, webchat, and online...
