Hotel Operations Manager
7 days ago
The Swan is our flagship hotel, and we are proud to have been awarded the prestigious AA 4 Red star recognising our hotel as one of the very best in the country. In addition, we have been awarded two Rosettes for our amazing food in our beautiful restaurant.
Located on Southwold Marketplace, this hotel is perfectly situated just minutes' walk from the stunning Southwold beach. Our team is passionate about delivering exceptional service and creating unforgettable experiences for our guests.
We are seeking an experienced Assistant General Manager to join our leadership team. As a key member of our team, you will be responsible for ensuring the smooth operation of the hotel, managing our staff, and maintaining the high standards of service that our guests expect.
Key Responsibilities:
- Manage the day-to-day operations of the hotel
- Lead and motivate our team to deliver exceptional service
- Monitor and maintain high standards of cleanliness and maintenance
- Develop and implement strategies to improve guest satisfaction and loyalty
What We Offer:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A dynamic and supportive work environment
- The chance to work with a talented team and contribute to the success of our hotel
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