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Retail Operations Supervisor

3 months ago

Carmarthen, Carmarthenshire, United Kingdom Ernest Gordon Recruitment Full time
Job Overview

Operations Manager
£27,000-£35,000 + Company Benefits + Training + Progression + Onsite Parking
Are you an Operations Manager or a similar professional with experience in retail, seeking a vibrant and supportive workplace that encourages skill enhancement and career advancement?
This position offers the chance to be part of a prestigious organization that combines tradition with contemporary excellence. With a history spanning 300 years, the company is renowned for its exceptional hospitality and a warm, inviting environment. The organization fosters a collaborative culture that prioritizes personal service and guest satisfaction, providing you with the opportunity to develop your skills and advance your career.


This multifaceted role encompasses the management of various departments, including front desk operations, housekeeping, food and beverage services, and maintenance, ensuring that each area adheres to high standards of service and guest satisfaction. Responsibilities include managing staff schedules, addressing guest inquiries, and liaising with vendors and suppliers to maintain inventory and resources. Furthermore, the Operations Manager is responsible for monitoring financial performance, implementing cost-effective strategies, and ensuring adherence to health and safety regulations. The goal is to create a seamless and enjoyable experience for guests while optimizing operational efficiency and profitability.


Key Responsibilities:

- Oversee Operations: Ensure the efficient functioning of front desk, housekeeping, and other departments.

- Manage Staff: Coordinate schedules and resolve guest and personnel issues.

- Handle Resources: Oversee inventory management and vendor relationships.

- Monitor Finances: Track financial performance and ensure compliance with safety standards.


Candidate Profile:

- Experience as an Operations Manager or in a similar role.

- Background in retail.

- Ability to commute to the workplace.

Reference: BBBH14894
Key Skills: Operations Management, Retail, Hospitality, Health and Safety, Company Benefits, Training, Career Progression, Onsite Parking


We are an equal opportunities employer and welcome applications from all qualified candidates. The salary indicated serves as a guideline for this position, with the final remuneration based on experience, qualifications, and skill set.