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Property Claims Specialist
2 months ago
Job Title: Property Claims Handler
Location: Hybrid Working
Salary: £24,000 - £30,000
We are seeking an experienced Property Claims Handler to join our team in Glasgow. As a Property Claims Handler, you will be responsible for handling a portfolio of property and liability claims for clients in the UK and Europe.
About the Role:
- Review and resolve customer claims within authorised limits, ensuring satisfaction for both the customer and the business.
- Take ownership of claims from initial contact through to conclusion, including negotiation, decision-making, and excellent customer service.
- Build meaningful relationships with clients and colleagues, ensuring all stakeholders are kept up to date regularly.
- Deliver a focused claims service, ensuring a world-class customer experience.
- Produce and issue basic documents/reports in compliance with professional standards.
- Identify and resolve potential fraud, repudiation, and voidance.
- Ensure invoices raised are accurate and timely.
- Work closely with adjusters where appropriate.
- Attend client review meetings.
About You:
- Property claims handling experience with an insurer or loss adjuster.
- Good customer service, confident, and professional manner when dealing with clients.
- Keen to work towards insurance qualifications such as CILA or Cert CII.
What We Offer:
- Support and investment in your career development, including industry qualifications.
- Opportunity to work on a range of commercial claims with a leading company in the industry.
- Salary up to £30,000 depending on experience.
- Death in service (4 x annual salary).
- 25 days holiday + bank.
- Health insurance.
- 8% pension.
