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Lead Insight Strategist

2 months ago


Leeds, Leeds, United Kingdom Health Education England Full time

Role Overview: Understanding the experiences of patients is essential for delivering healthcare services that are safe, effective, and continuously improving.

The NHS has established itself as a leader in gathering patient-generated data, having pioneered national patient surveys and inviting millions of individuals annually to share their experiences regarding care and treatment.

We are excited to announce an opportunity for an Insight Lead on a permanent basis.

Key Responsibilities:

  • As an expert in social research methodologies, you will enhance the team's successful history by ensuring that NHS England and our commissioning partners comprehend the diverse populations we serve, leading to improvements in their care experiences.
  • Your passion for disseminating insights will drive the oversight of data collection and the delivery of actionable insights.
  • With a strong understanding of the healthcare landscape, you will play a vital role in aligning team outputs with the evolving needs of the health and care system.
  • As an exceptional communicator, you will ensure that research findings are effectively shared, analyzed, and understood, fostering the capability to act on patient and carer feedback.
  • In your capacity as a senior team member, you will demonstrate critical thinking and leadership skills to guide a highly skilled and dedicated team towards their next developmental phase.

Opportunity Highlights: This position offers a unique chance to take a leading role in generating insights that will inform NHS England and NHS Improvement strategies and policies, shaping the use of insights across the NHS to enhance care provision.

Collaborating with senior colleagues within the Insight and Voice team, you will spearhead the delivery of a quantitative insight program.

We seek a candidate with a proven track record in delivering quantitative insight programs, ideally with experience supporting the production of Official Statistics, particularly within the health sector.

The successful candidate will possess strong skills in stakeholder engagement for policy design and implementation.

Team Leadership: The role involves leading a team, necessitating the ability to manage and operate effectively while delivering programs amidst competing priorities and within a complex political environment.

In April 2023, NHS England, NHS Digital, and Health Education England merged to form a new, unified organization aimed at leading the NHS in England.

This new entity is designed to create a more streamlined, high-performing organization that effectively leads the NHS and provides an improved workplace.

The NHS England board has articulated a clear purpose to lead the NHS in delivering high-quality services for all, which will guide detailed design efforts. This purpose will be achieved through:

  • Empowering local systems and providers to enhance the health of their communities and reduce health disparities.
  • Creating a supportive work environment where staff can make a meaningful impact and realize their potential.
  • Collaborating to ensure our healthcare workforce possesses the necessary knowledge, skills, values, and behaviors to provide accessible, compassionate care.
  • Maximizing the utilization of digital technology, research, and innovation.
  • Ensuring value for money in all operations.

For further details about the position, please refer to the attached Job Description and supporting documents.

Note: Previous candidates need not apply.