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Service Coordinator

2 months ago

Yeovil, Somerset, United Kingdom Future Engineering Recruitment Ltd Full time

Job Summary:

We are seeking a skilled Service Coordinator to join our team at Future Engineering Recruitment Ltd. As a Service Coordinator, you will play a vital role in the growth and development of our company, working closely with our engineering team to deliver exceptional customer service.

Key Responsibilities:

  • Develop and maintain service contracts to ensure seamless delivery of services to our customers.
  • Provide exceptional customer service via phone, email, and in-person interactions.
  • Manage service schedules and calendars, ensuring timely and efficient call-outs for our engineers.
  • Maintain accurate stock levels for our engineers, ensuring they have the necessary resources to complete tasks.
  • Assist with service meetings and provide administrative support as needed.

Requirements:

  • Previous experience as a Service Coordinator, Admin, or Parts Advisor in a technical environment.
  • Proficiency in Microsoft 365 is essential.
  • Experience working in a fast-paced, dynamic environment is preferred.
  • Ability to work independently and as part of a team.
  • Strong communication and problem-solving skills.

What We Offer:

  • A competitive salary range of £28,000 - £30,000.
  • Opportunities for progression to Service Manager.
  • Comprehensive training and development programs.
  • A dynamic and supportive work environment.
  • A chance to work with a leading company in the engineering industry.