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Christmas Customer Service Representative

2 months ago

StocktononTees, Stockton-on-Tees, United Kingdom Boots Full time
About the Role

We are seeking a skilled and enthusiastic Christmas Customer Advisor to join our team at Boots Stockton On Tees, Teeside Retail Park store. As a Christmas Customer Advisor, you will play a vital role in providing exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities
  • Customer Service: Provide excellent customer service, answering questions, and offering advice on our products.
  • Store Operations: Assist with store operations, including maintaining a clean and organized store environment, and ensuring that products are displayed and stocked correctly.
  • Teamwork: Work collaboratively with other team members to achieve sales targets and provide a positive shopping experience for customers.
  • Problem-Solving: Resolve customer complaints and issues in a professional and courteous manner.
Requirements
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Teamwork: Ability to work collaboratively as part of a team, with a positive and flexible attitude.
  • Adaptability: Willingness to adapt to changing situations and priorities, with a focus on delivering excellent customer service.
  • Product Knowledge: Familiarity with our products and services, with the ability to provide advice and recommendations to customers.
What We Offer
  • Competitive Pay: Competitive hourly rate for the role.
  • Employee Discounts: Access to exclusive employee discounts on our products and services.
  • Training and Development: Opportunities for training and development to enhance your skills and knowledge.