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Accommodation Office Team Leader

2 months ago


Greenock, Inverclyde, United Kingdom Card Factory Full time

Location: Glasgow Maryhill

Contracted Hours Available: 10

Please note this role is a fixed term contract.

About the Role

We are passionate about delivering exceptional customer experiences and are now seeking a Team Leader to help drive the success of our stores. With a strong focus on operational excellence, our Team Leaders play a key part in ensuring our customers receive outstanding service.

Key Responsibilities
  1. Support the Store Manager in achieving commercial growth goals.
  2. Develop a team culture that prioritizes customer satisfaction and excellence.
  3. Lead the store team, particularly in the absence of the Store Manager.
  4. Deliver high standards and exceptional customer service every day.
What We're Looking For
  1. A customer-centric individual with a passion for driving excellence in service.
  2. Strong leadership skills and the ability to motivate a team.
  3. A positive and forward-thinking approach to problem-solving.
  4. Comfortable reviewing store performance data and making informed decisions.
  5. Commercially minded and able to drive sales growth.
  6. An engaging and enthusiastic team player who can build strong relationships with colleagues and customers.