Team Leader
5 days ago
Join Catch22, a leading social business, as a Team Leader - Rehabilitation Services and play a pivotal role in delivering high-quality rehabilitation services to individuals involved in the Criminal Justice System.
About the Role:We are seeking an experienced and motivated Team Leader to lead a team of Frontline Practitioners in providing tailored support services to individuals on probation. As a Team Leader, you will be responsible for ensuring that services are mobilized in accordance with contractual deadlines, service deliverables are contractually compliant, and meet Catch22's reporting mechanisms.
Key Responsibilities:- Provide support for Frontline Practitioners engaging service users in rehabilitation activities and addressing any risks that emerge.
- Ensure that staff and volunteers are engaged with what Catch22 Rehabilitation is seeking to achieve, are motivated, and understand their role and recognize their contribution.
- Implement policies, procedures, and evidence-based innovation and performance improvement systems and processes.
- Work to continuously improve the efficiency and effectiveness of service delivery and organizational performance and ensure compliance with contractual requirements and standards.
- Ensure that support plans and reviews are in place within the required timescales and agreed reports to the Senior Operations Manager are prepared in a timely fashion, using established monitoring systems.
- Ensure that disciplinary, complaints, and grievance procedures are appropriately managed, including the undertaking of investigations and the conducting of disciplinary interviews when necessary.
- Ensure Frontline Practitioners manage risk for all Service Users in accordance with NPS and organizational procedures.
- Maintain records in accordance with NPS, Prison, and organizational procedures and use relevant information and technology ensuring the security of data.
- Ensure that regular 1-1 supervisions are undertaken and that each member of staff has an annual PEF appraisal and any personal development opportunities are available for frontline practitioners.
- Support the professional development of staff and ensure that they maintain high standards of professional performance, including staff induction during probationary periods.
- Manage absenteeism and punctuality in line with Catch22's managing sickness and absence policy.
- Maintain excellent working relationships and communication with stakeholders.
- Good basic education, including Maths and English GCSE or equivalent.
- Evidence of continual professional development.
- Experience working with Microsoft Office - Word and Excel.
- Management and Leadership experience.
- An understanding of legislation, research, and performance requirements relevant to the rehabilitation of individuals involved in CJS.
- Knowledge of the main resettlement pathways and services that offer interventions relevant to these pathways.
- An understanding of models of evidence and methodologies in relation to offender rehabilitation.
- Any qualification relevant to rehabilitation of offenders, for example, criminology/criminal justice/social care/mental health/IAG/Family Services/Emotional Wellbeing/Social Inclusion.
- Training on Justice IT systems (i.e., OASys, Delius, P-Nomis).
- Experience of working with offenders and/or disadvantaged people.
- Life experience such as overcoming difficulties.
- Experience of working in a team and/or with partner organizations.
- 28 days annual leave + bank holidays, rising to 33 days with service.
- Pension scheme with matching contributions of up to 4%.
- Discounted shopping opportunities.
Catch22 is an equal opportunities employer and welcomes applications from all sections of the community. We are committed to safeguarding and promoting the welfare of our service users and expect all staff to share this commitment. The post-holder must have the right to work in the UK. Catch22 does not currently provide a license to sponsor visas but please see this register to see those that do. Post-holder is also subject to an Enhanced Level 1 HMPPS vetting.
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