Branch Assistant

16 hours ago


Norwich, Norfolk, United Kingdom Topps Tiles Full time
{"title": "Branch Assistant", "description": "Key Responsibilities
  • Provide exceptional customer service and product expertise to members of the public and trade customers, face-to-face and over the phone.
  • Represent the Topps Tiles brand and contribute to the profitability and reputation of your branch by working as part of a team of dedicated professionals to achieve sales targets.
  • Deal with customers face-to-face and ensure showrooms are clean and tidy.
  • Maintain an awareness of interior design trends and the role that tiles have in renovation schemes.
  • Complete customer orders over the phone and offer specific advice to customers on products and their use.
Requirements
  • Previous experience in a retail environment.
  • Interest in interior design trends.
  • Excellent customer service skills.
  • Ability to work well under pressure and handle multiple tasks.
  • Strong communication and interpersonal skills.
  • Attention to detail and accuracy in handling transactions.
About Us

Topps Tiles is a leading retailer in the tile industry, known for our extensive range of high-quality products and exceptional customer service. As part of the Topps Group, we offer a dynamic and supportive work environment with opportunities for career growth and development.

We are committed to providing our customers with the best possible experience, and we are looking for a talented and motivated individual to join our team as a Branch Assistant.

", "lang_code": "en"}
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