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Mortgage Adviser Trainee

2 months ago

Ipswich, Suffolk, United Kingdom The New Homes Group Full time
About The New Homes Group

The New Homes Group is a leading provider of mortgage services, dedicated to delivering exceptional customer experiences. As a Trainee Mortgage Adviser, you will play a vital role in shaping the future of our organization.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Trainee Mortgage Adviser. In this role, you will have the opportunity to develop your skills and knowledge in mortgage and protection advice, working closely with our experienced team members.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Develop and maintain a deep understanding of mortgage and protection products, including CeMAP qualifications.
  • Work closely with our sales team to identify and pursue new business opportunities.
  • Conduct thorough fact-finds and research to identify the most suitable mortgage and protection solutions for customers.
  • Collaborate with our specialist Mortgage Advisers to arrange appointments and provide ongoing support to customers.
Requirements
  • A strong desire to work in the Financial Services industry, particularly in mortgages and protection.
  • Excellent communication and interpersonal skills, with the ability to explain complex information in a clear and simple format.
  • Organized and disciplined approach to work, with a high level of attention to detail.
  • Competent user of IT systems, including Microsoft Office and Excel.
  • A full driving license and use of a vehicle to travel to our offices as required.
Benefits
  • Permanent full-time role with opportunities for progression and promotion.
  • Competitive salary and benefits package, including a contributory pension scheme.
  • 28 days paid holiday, including Bank Holidays.
  • Access to a 24-hour Well-being Employee Assistance Programme.
  • Death in service cover and access to a self-funded Health Care plan.