Customer Service Representative

4 weeks ago


Havant, Hampshire, United Kingdom Liberty Group Full time
Customer Service Advisor

Liberty Group is seeking a highly skilled Customer Service Advisor to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and administration experience.

Key Responsibilities:
  • Provide high-quality customer service and administration support
  • Deal with customer inquiries and service requests in a timely and professional manner
  • Collaborate with internal teams to resolve customer issues and improve service delivery
  • Input, collate, and record customer information accurately using various IT systems
  • Meet and exceed service level targets and standards
Requirements:
  • Experience in a customer service environment, preferably in a call centre or social housing setting
  • Strong IT skills, including Microsoft Office and database management
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career development and growth
  • A dynamic and supportive work environment
  • Access to training and development programs

Liberty Group is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.



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