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Client Relations Executive

2 months ago

London, Greater London, United Kingdom Hop Talent Full time
Position Overview

Objective:

The Client Relations Executive at Hop Talent is tasked with driving business growth by identifying and nurturing potential client relationships, ultimately converting prospects into loyal customers for the company's offerings. This position demands a proactive mindset in recognizing potential clients, comprehending their requirements, and providing customized solutions that align with their objectives.

Core Responsibilities:

  • Conduct outreach to prospective clients utilizing the provided contact list.
  • Assess leads against established criteria to ensure alignment with the company's service offerings.
  • Keep an organized and current database of potential clients, ensuring regular follow-ups on leads.
  • Market, advocate, and sell the company's services to prospective clients.
  • Address inquiries and resolve concerns from potential clients to facilitate a seamless sales experience.
  • Establish and sustain robust relationships with clients through consistent communication.
  • Compile and present regular sales reports, detailing call activities, lead progress, and sales results.
  • Monitor and report on essential performance indicators, including call metrics, lead conversion ratios, and sales objectives.
  • Remain updated on industry trends, competitor movements, and best practices within the sector.
  • Provide insights to the sales and marketing teams regarding client preferences, market dynamics, and areas for enhancement.

Qualifications and Skills:

  • A degree in Business, Marketing, Real Estate, or a related discipline is preferred.
  • Demonstrated experience in sales, client relations, or a similar field is highly advantageous.
  • Exceptional verbal and written communication abilities, with a knack for articulating information effectively.
  • Customer Focus: Strong service orientation with a commitment to client satisfaction.
  • Proven track record of achieving and surpassing sales goals, with adept negotiation and closing capabilities.

What We Offer:

  • Attractive base salary complemented by performance-based incentives.
  • Opportunities for professional growth and career progression.
  • A collaborative and vibrant work atmosphere.