Night Porter

2 weeks ago

Eastleigh, Hampshire, United Kingdom Village Hotels Full time
Be Part of Our Dynamic Night Team

We're looking for a skilled and enthusiastic Night Porter to join our team at Village Hotels. As a key member of our Night Team, you'll play a vital role in ensuring our customers receive exceptional service throughout the night.

Key Responsibilities:
  • Provide top-notch customer service to our guests, resolving issues efficiently and positively
  • Work collaboratively with the Night Team to maintain a smooth and efficient operation
  • Support all departments as needed, demonstrating versatility and a proactive approach
  • Contribute to a positive and inclusive work environment, fostering strong relationships with colleagues
What We Offer:
  • A competitive salary and benefits package, including a complimentary Health and Wellness Membership
  • Opportunities for career growth and development, including our Rising Stars and Talent Academy programmes
  • A fun and supportive work environment, with regular team events and a focus on work-life balance
  • Access to our Employee Assistance Programme, offering support and counselling
  • A range of Well-being and Healthcare benefits, including mental health support and financial wellbeing initiatives
Requirements:
  • Excellent customer service skills and the ability to work well under pressure
  • Ability to think on your feet and resolve issues efficiently
  • Strong communication and teamwork skills, with a focus on building positive relationships
  • A flexible and adaptable approach, with a willingness to learn and develop

We're an equal opportunities employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer service and are looking for a new challenge, we'd love to hear from you

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