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Business Intelligence and AI Solutions Lead

2 months ago

East Anglia, United Kingdom MRK Associates Full time
About the Role

We are seeking a highly skilled Data, AI and Automation Lead to join our team at MRK Associates. As a key member of our organization, you will play a crucial role in driving innovation and efficiency across our business processes.

Key Responsibilities
  • Review and recommend improvements to our current AI and Automation strategies
  • Project manage the implementation of new automation software, from initiation to ongoing ownership
  • Develop and own the AI strategy for the business, ensuring the use of the right AI tools while maintaining security and data protection
  • Identify opportunities to leverage AI and Automation across all channels
  • Develop and build automations at key touch points
  • Work with business units and stakeholders to plan tailored content
  • Develop and report on testing plans to improve automation performance
  • Provide monthly reports and insights on automation performance
  • Implement and understand data management within the platform
  • Stay up-to-date on AI and automation trends and topics
Requirements

To be successful in this role, you will have:

  • Good experience in data analytics and process improvement
  • High-level knowledge and experience of using multiple AI platforms and tools
  • Excellent knowledge of AI prompts when utilizing AI-powered chatbots
  • Experience in confidently managing large projects, full cycle
About MRK Associates

MRK Associates is a consultancy business that specializes in helping organizations drive innovation and efficiency. We are committed to providing our clients with the best possible solutions and are always looking for talented individuals to join our team.