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Director, Digital Employee Experience

2 months ago

London, Greater London, United Kingdom LG Technology Ltd Full time

About LG Technology Ltd

LG Technology Ltd is a leading provider of technology solutions, dedicated to empowering businesses and individuals through innovative products and services. We are committed to creating a positive impact on the world by leveraging the power of technology.

Job Description Director, Digital Employee Experience

We are seeking a highly motivated and experienced Director, Digital Employee Experience to lead our global IT support network. This role will be responsible for providing exceptional service to our employees and customers, ensuring their seamless access to technology resources.

Key Responsibilities:
  • Develop and implement strategies to enhance the employee experience through digital technologies.
  • Oversee the delivery of IT support services, including help desk, network administration, and system maintenance.
  • Collaborate with cross-functional teams to ensure alignment between technology solutions and business objectives.
  • Monitor performance metrics and identify areas for improvement in IT service delivery.
  • Stay abreast of emerging technologies and industry best practices to drive innovation within the IT department.
Qualifications:
  • Proven experience leading and managing IT support teams in a global environment.
  • Strong understanding of IT infrastructure, including networks, servers, and cloud computing.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work effectively under pressure and meet tight deadlines.
  • Bachelor's degree in Computer Science or a related field.
Benefits:

LG Technology Ltd offers a competitive compensation package and comprehensive benefits program, including:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Retirement savings plan