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Restaurant Operations Manager
2 months ago
We are seeking a highly skilled and experienced professional to join our team as a Restaurant Manager at The Wood Norton Hotel. As a key member of our management team, you will be responsible for ensuring the highest standards of service and quality in our food and beverage operations.
Key Responsibilities- Service Delivery: Ensure that all guests receive a warm and personalized welcome, and that their dining experience is exceptional.
- Team Management: Lead and motivate your team to achieve sales and quality targets, and to provide excellent customer service.
- Operations: Oversee the day-to-day operations of the restaurant, including menu planning, inventory management, and staff scheduling.
- Customer Relations: Develop close relationships with guests to encourage loyalty and repeat business.
- Complaint Resolution: Handle guest comments and complaints in a professional and courteous manner.
- Accommodation: We offer accommodation for our staff, making it easy to get to work and enjoy your free time.
- TRONC: Our staff benefits package includes TRONC, providing you with a range of perks and rewards.
- Meals on Duty: Enjoy meals on duty, allowing you to take a break and recharge.
The Wood Norton Hotel is a leading hospitality provider, committed to delivering exceptional service and quality to our guests. We are a dynamic and forward-thinking organization, always looking for ways to improve and innovate.
