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Business Support Officer

2 months ago

Burnley, Lancashire, United Kingdom Lancashire County Council Full time
About the Role

We are seeking a highly skilled and motivated Business Support Officer to join our Adult Services Support Services Team. As a Business Support Officer, you will provide administrative support to the Registered Manager, the Team Manager, and the staff team, as well as fulfill a customer service role to family carers, other professionals, and members of the public.

Key Responsibilities
  • Provide administrative support to the Registered Manager, the Team Manager, and the staff team.
  • Fulfill a customer service role to family carers, other professionals, and members of the public.
  • Work closely with colleagues, managers, and other professionals to deliver an effective and high-quality service.
  • Maintain timely, accurate, and up-to-date records and information for management and other professionals.
  • Follow processes and procedures adhering to strict timescales, escalating tasks where necessary.
Our Values

We are committed to delivering high-quality services that meet the needs of our customers. Our values are at the heart of everything we do, and we are looking for someone who shares our commitment to:

  • Supportive and Innovative: We believe in providing support and services that are tailored to the individual needs of our customers.
  • Empathy: We understand the importance of empathy and compassion in delivering high-quality services.
What We Offer

We offer a range of benefits to our employees, including:

  • Great Annual Leave: We offer up to 32 days annual leave, 8 bank holidays, and 2 additional statutory days during the festive season.
  • Flexible Working Opportunities
  • Financial Benefits: Our generous Local Government Pension Scheme with employer contribution.
  • Training and Development: An excellent induction and ongoing support for your career and professional development.
  • Health and Wellbeing: A Wellbeing Support Programme for you and your family.
  • Staff Discounts: You'll get access to dozens of discounts through Vivup, our employee benefits partner.
Why Work for Us?

We are a dynamic and innovative organization that is committed to delivering high-quality services to our customers. We offer a range of benefits and opportunities for career development, and we are looking for someone who shares our values and commitment to excellence.