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Operations Support Coordinator

2 months ago


Slough, Slough, United Kingdom Hytera Communications Europe Full time

Hytera Communications Europe is a prominent player in the field of two-way radio communications, dedicated to creating and producing advanced solutions tailored to meet diverse customer needs. Our reputation for delivering high-quality, dependable, and feature-rich devices and systems is recognized globally.

We are currently seeking a Business Operations Administrator to become a vital part of our team.

This role involves providing essential support across various departments within the organization, ensuring a seamless flow of administrative functions. We are in search of a collaborative team member to contribute during a pivotal phase for our company.

Key Responsibilities:

Role Overview

  • Collaborating with departments such as Operations, Marketing, Sales Orders, and Engineering to assist with both routine and special project tasks.
  • Inputting product details, including specifications and pricing, into Sage 200 and the online procurement platform.
  • Registering new clients on the Hytera partner portal and the online purchasing system.
  • Updating product notifications on the Hytera partner portal and other communication platforms.
  • Facilitating the assignment of technical inquiries to engineers via the Zen Desk ticketing system.
  • Performing various administrative tasks for internal database systems.
  • Supporting office and facility management, including maintaining contractor records and organizing office equipment maintenance.
  • Assisting in the coordination of company events, customer training sessions, and internal meetings.
  • Responding to general inquiries and directing them to the appropriate team members.
  • Welcoming visitors and clients to the office.
  • Carrying out any other reasonable duties as required.

Qualifications:

  • Prior experience in general administration or customer service, ideally within the technology sector.
  • Familiarity with Sage 200 or similar accounting software is preferred.
  • Proficient in Microsoft Office applications.
  • Strong organizational skills with the ability to manage multiple tasks effectively.
  • Confidence in communicating and collaborating with colleagues at all levels.
  • Good written and verbal communication skills.

Application Process:

Interested candidates are encouraged to submit their current CV for consideration. Shortlisted applicants will be contacted for further discussions.

Salary details will be provided to candidates who progress through the selection process.