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Customer Program Director

2 months ago

London, Greater London, United Kingdom Oritain Global Limited Full time

{"h1": "Customer Program Director", "p": "At Oritain Global Limited, we're committed to protecting our customers' reputations by identifying and mitigating risks in global supply chains. As a Customer Program Director, you'll play a crucial role in leading and executing our customer programs, collaborating closely with Sales, Service Delivery, and Product teams to ensure seamless integration and exceptional outcomes.", "h2": "Key Responsibilities", "ul": [{"li": "Design, propose, and develop customer programs, working closely with Sales and Solutions Architects during the pre-sales cycle"}, {"li": "Establish and champion program methodology and governance frameworks, driving the cadence and process for quarterly planning and annual roadmaps"}, {"li": "Craft detailed project plans, manage risks and dependencies, and monitor program progress and utilization"}, {"li": "Deliver clear, actionable reports on program status, risks, and issues, and escalate and implement remediation plans as needed"}], "h2": "Requirements", "ul": [{"li": "Bachelor's degree in business, project management, or a related field (PMP/Scrum certification is a plus)"}, {"li": "At least 8+ years of project management experience with a track record of delivering high-quality projects on a global scale"}, {"li": "Strong leadership and team management skills, with experience working in professional services or global supply chains"}, {"li": "Proficiency with business tools (Word, Excel, PowerPoint, Outlook) and Atlassian suite (Jira, Confluence, Trello)"}, {"li": "Willing and able to travel (local and international) to our global offices and customer sites (30%)"}], "h3": "What We Offer", "ul": [{"li": "27 days annual leave"}, {"li": "Flexible benefits package including 24-hour GP service, wellness allowance, cashback plan"}, {"li": "Two days per calendar year for volunteering leave"}]}