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Guest Experience Supervisor

3 months ago

Alnwick, United Kingdom Stonegate - Bars & Venues Careers Full time
Position: Front of House Team Leader

Location: Northumberland

Overview:
We are seeking skilled Team Leaders who excel in teamwork and possess a genuine enthusiasm for delivering an exceptional guest experience.

Key Responsibilities:
  • Guide, mentor, and support your team.
  • Collaborate with management to realize and implement your vision.
  • Maintain high standards and compliance in the absence of management.
  • Foster a welcoming environment for all guests.
Requirements:
Applicants must be at least 18 years old due to responsibilities involving the sale of alcohol.

About Us:
We pride ourselves on creating a friendly and inviting atmosphere where guests can enjoy live sports, quality beverages, and delightful pub cuisine. Our focus is on people—both our dedicated teams and the guests we serve. We are looking for individuals who resonate with our values and are passionate about straightforward, quality food and drink.

What We Offer:
  • Comprehensive training and development programs.
  • 25% discount on food and beverages for you and your friends across 800 locations.
  • Referral bonuses of up to £1,000 per individual.
  • Dental insurance.
  • Employee assistance through the Licensed Trade Charity.
About Stonegate Group:
As the largest operator of pubs, bars, and late-night venues in the UK, we are proud of our diverse and well-known brands, including Slug & Lettuce, Be At One, and Popworld. Explore more about a career with Stonegate Group.