Domestic Abuse Support Specialist

4 weeks ago


Southampton, Southampton, United Kingdom Stonewater Full time
Job Title: Domestic Abuse Support Worker

Stonewater is seeking a dedicated and compassionate Domestic Abuse Support Worker to join our team at the Southampton Refuge. As a key member of our team, you will play a vital role in providing a safe and nurturing environment for women and their children who are fleeing domestic abuse.

About the Role

As a Domestic Abuse Support Worker, you will be responsible for managing a caseload of survivors, providing a strengths-based, trauma-informed approach to support their journey towards independence. You will work closely with key partners, delivering quality, outcome-focused support in both one-to-one and group sessions, addressing emotional and practical needs, including safety planning, healthy relationships, substance use, mental health, and employment skills.

Key Responsibilities
  • Manage a caseload of survivors, providing a trauma-informed approach to support their journey towards independence.
  • Work closely with key partners to deliver quality, outcome-focused support in both one-to-one and group sessions.
  • Provide emotional and practical support, including safety planning, healthy relationships, substance use, mental health, and employment skills.
  • Identify and signpost survivors to relevant services, supporting them to access these services, such as housing benefit, mental and physical health, substance support services, and job centre plus.
Requirements
  • Proven experience of working with people who have multiple complex needs and/or those who have experienced domestic abuse.
  • Experience in completing risk assessments and carrying out robust safety planning.
  • Understanding of the practical, emotional, economic, and social issues of those experiencing domestic abuse, particularly those with multiple complex needs.
  • Proven caseload management experience, with a clear focus on outcomes for survivors and their wider community.
  • Ability to record concise, accurate case notes and support paperwork.
  • Understanding of the effects of domestic abuse-related trauma, appropriate responses, and professional boundaries.
  • Ability to demonstrate effective partnership working with specialist agencies, such as mental health teams, offending services, or other relevant services.
  • Experience of MARAC and MASH meetings, with an understanding of the processes behind these meetings.
  • Ability to provide short-term casework.
  • Working knowledge of housing and benefits advice and experience of using a housing management/domestic abuse system, or similar software.
  • Exceptional communication skills and ability to work in a professional manner.
What We Offer

Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references, and possession of a valid Right to Work document.



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