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Technical Service Desk Analyst

2 months ago


Winchester, Hampshire, United Kingdom Spectrum IT Recruitment Full time £32,000

IT Support Specialist

Winchester (3 days from home per week)

£25,000 to £32,000 with bonus + on-call allowance

Job Summary

We are seeking an IT Support Specialist to join our team at Spectrum IT Recruitment. As an IT Support Specialist, you will be responsible for providing technical support to internal users, handling issues across both 1st and 2nd line.

Key Responsibilities

  • Provide technical support to internal users via phone, email, and in-person
  • Troubleshoot and resolve technical issues with hardware, software, and network
  • Collaborate with other teams to resolve complex technical issues
  • Document and maintain accurate records of technical issues and resolutions

Requirements

  • Active Directory
  • Windows Server
  • Windows 10
  • Office 365 support

Desirable Skills

  • Exposure to network support
  • Azure knowledge (commercial or through online courses)

Work Environment

We are a dynamic and fast-paced organization, and we are looking for someone who is able to work in a hybrid environment, with a mix of office and remote work.

What We Offer

  • A competitive salary of £25,000 to £32,000
  • A bonus structure and on-call allowance
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

Eligibility

Candidates must be eligible to work in the UK and able to commute to the Winchester area twice a week.