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Maintenance Scheduler
3 months ago
Job Title:
Repairs Planner
Location:
Camden / Kentish Town
Salary:
£18ph PAYE / £23ph Umbrella
Contract:
Long term Temp / Hybrid
We are excited to present an opportunity for a Repairs Planner to join our team. This position is pivotal in ensuring the smooth administration of repair services, compliance tasks, and various technical projects.
Key Responsibilities:
- Organizing, scheduling, and distributing repair tasks.
- Prioritizing work orders effectively, balancing tenant needs with tenancy agreements and the efficient use of available repair personnel.
- Applying appropriate rate codes to standard repair orders for both in-house teams and external contractors.
- Communicating with residents through various channels to arrange appointments, facilitate work completion, troubleshoot issues, and address complaints.
- Monitoring the progress of repairs to ensure a seamless experience for residents and tradespeople.
- Generating end-of-day reports to identify overdue jobs.
- Maintaining comprehensive records of all tasks, including job details, appointments, statuses, and associated costs.
- Ensuring that works in progress are actively managed.
- Overseeing subcontractor performance to ensure timely job completion and proper documentation for review.
- Addressing any issues related to operatives or contractors by escalating them to the appropriate supervisor.
- Investigating and responding to both informal and formal complaints from customers.
Experience Required:
- Essential experience in the housing repairs sector.
- Previous experience in repairs planning.
- Proficient in Excel, including knowledge of V-LOOKUP.
Build Recruitment Limited operates as an Employment Business for the supply of temporary workers and as an Employment Agency for permanent positions. We are committed to equal opportunities in employment.