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Programme Manager

2 months ago

Chorley, Lancashire, United Kingdom ESG Full time
Job Description

We are seeking an experienced Programme Manager to join our team at ESG, a leading software and services company in the utility sector. As a Programme Manager, you will be accountable for the delivery of a programme of work, comprising multiple projects that may be internal, industry change, client-facing, or a combination of these.

The successful candidate will have a strong track record in commercial IT software projects and programmes, with a minimum of 7 years' experience in a Project Management role. They will be responsible for managing larger-scale programmes of work/client-related sub-portfolios in various phases of the lifecycle, from pipeline to post-go-live support.

Key Responsibilities:

  • Deliver projects and programmes within the ESG projects portfolio to the appropriate level of Time/Cost/Quality/Scope, ensuring the right level of governance to meet company targets and objectives.
  • Support the development of the team, ranging from Senior Project Manager to more junior team members.
  • Assist with pre-sales engagement to ensure projects and programmes are correctly sized, scoped, and costed.
  • Responsible for all project and programme delivery within their remit.
  • Engage with relevant teams (e.g., sales & account management teams; IT; engineering) to ensure successful delivery of committed projects on time, on budget, and to the required level of quality.
  • Work with Account Managers, Service Delivery Managers, and Product Line Managers to ensure appropriate key customer stakeholder management within projects and programmes from project management to CxO level.
  • Responsible for inputting a monthly Portfolio Management Board.
  • Responsible for chairing regular Programme-level Steering Board meetings both internally and externally with clients.
  • Monitor the financial health of the portfolio against company revenue targets for projects within their remit.
  • Escalate portfolio-level risks, issues, and dependencies that need close attention and action.
  • Promote the sharing of lessons learned across the Projects team and beyond.
  • Ensure the creation, review, and approval of relevant project commercial documents, such as Statements of Work (SOWs).
  • Manage appropriate RAID logs according to programme needs.

Requirements:

  • 7+ years' experience in commercial IT software projects and programmes at a minimum of a Project Management role.
  • T software experience in a management or delivery capacity.
  • Experience of the full IT software development lifecycle.
  • Experience of delivering large programmes into commercial organisations.
  • Commercial experience of pre-sales and delivery of projects, with pre-canned products and services.
  • Experience of defining, documenting, and supporting end-to-end processes for standardization.
  • Experience of direct customer-facing stakeholder management roles, interfacing with customer contacts at all levels from technical to C-level.
  • Experience of owning and running programme budgets > £1m / 4,000 man-days.
  • PRINCE2 Practitioner.
  • Managing Successful Programmes Foundation/Practitioner (not essential).
  • Previous experience in the Utilities Industry is highly desirable.

About You:

  • An experienced Programme Manager used to running large, major programmes, with a particular focus on working with complex change and large, strategic clients.
  • Customer-facing.
  • Commercially aware.
  • Hard working and dedicated.
  • Tenacious and self-motivated.
  • Well-organised, thorough.
  • Committed to a professional attitude at all times.
  • Knowledgeable in both Agile and Waterfall delivery methodologies.
  • A 'completer-finisher'.
  • Able to constantly influence external and internal stakeholders.
  • Hands-on.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.
  • Access to the latest technology and tools.
  • A chance to work on exciting and challenging projects.