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Business Intelligence and Analytics Lead
2 months ago
We are ArvatoConnect, a partner in customer experience and business optimization for organizations eager to transform their operations and enhance connections with key stakeholders. We strive for excellence and continuously seek improvement.
Our mission is to create and implement innovative, technology-driven solutions that empower our clients to build stronger relationships, foster loyalty, streamline processes, and ultimately thrive in an evolving landscape.
Pioneers of the Future. Architects of Experience.
Are you prepared to guide ArvatoConnect's vibrant BI and analytics team, steering data-informed decision-making throughout a progressive organization? As the Business Intelligence and Analytics Lead, you will convert raw data into actionable business insights, influencing the trajectory of our enterprise. You will have the freedom to innovate and establish processes, tools, and strategies that create significant value.
Key Responsibilities:
Provide exceptional BI services: Facilitate strategic decision-making, enhance organizational performance, and promote ongoing improvement. Data visualization: Employ interactive dashboards and engaging infographics to present data in a compelling and comprehensible manner. Project lifecycle management: Oversee activities from requirements gathering and design to testing, ensuring comprehensive analysis and reporting capabilities. Semantic layer oversight: Improve and manage the semantic layer to standardize reporting and enhance self-service analytics adoption. Program and process evaluation: Collaborate on assessing metrics, evaluating program effectiveness, and identifying opportunities for process enhancements, providing data-driven recommendations. Insight and strategy collaboration: Partner with business leaders to extract insights, craft analytical narratives, and translate data into strategic actions. User training and mentorship: Guide and educate business users to become proficient in self-service analytics. Stakeholder engagement: Cultivate and maintain strong relationships across departments to understand and fulfill their data requirements. Team leadership: Manage team members, inspiring them, driving performance, addressing challenges, and offering necessary support. Trends and technology awareness: Stay informed about the latest data analytics tools and technologies, including GenAI, and propose and implement advancements.Qualifications:
Several years of experience in BI and analytics initiatives, ideally within a cloud environment. Proven success in leading and managing a BI/data analyst team. Proficiency in Microsoft BI stack, advanced SQL, data modeling, and self-service analytics. Experience with data warehouses, ETL/ELT processes, and cloud data platforms. Excellent communication, presentation, and storytelling abilities. Strong stakeholder management and relationship-building skills. An innovative mindset, solution-oriented approach, comfort with ambiguity, and a focus on continuous improvement.Why Join Us?
Dynamic Work Environment: Be part of a forward-thinking organization that values creativity and innovation. Meaningful Contributions: Your insights will influence strategic decisions and drive our success. Opportunities for Growth: Engage in continuous learning and development within a supportive environment. Flexible & Remote Work: Enjoy the benefits of a remote position while leading a dynamic team.Benefits
25 days of vacation plus 8 public holidays, with the option to purchase an additional 5 days. 5% discretionary annual bonus. Access to WeCare, a 24/7 online GP, mental health support services, fitness programs, and more. Access to Toothfairy for instant advice, guidance, and prescriptions from home. Fidelity Stakeholder pension scheme with a 4% employee contribution matched by ArvatoConnect. Life insurance coverage of 4 times the basic annual salary. Access to MyRewards, offering discounts at various retailers.Diversity & Inclusion Commitment
Our differences strengthen our organization, and we strive to ensure that all colleagues' voices are heard and aspirations nurtured in a culture where individuals can thrive and be their authentic selves every day, regardless of age, gender, disability, ethnicity, sexuality, neurodiversity, or religion. We are a Disability Confident Committed Employer and are dedicated to empowering female talent, supporting the LGBTQI+ community, and celebrating our diverse workforce.
