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Sales Support Specialist
2 months ago
Sales Support Specialist
Salary: £20,821 to £28,156 based on experience
Company profit-sharing bonus
25 days of annual leave, in addition to public holidays
Special additional leave for milestone birthdays
Complimentary personalized wellness programs, along with access to retail discounts
Employee Assistance Program available
Health Cash Plan included
Working hours are from 9 am to 5 pm, totaling 35 hours per week.
At Playdale Playgrounds, we are a vibrant, global enterprise operating in 50 countries, dedicated to the design, manufacturing, and installation of engaging outdoor play equipment. Our #Team is committed to bringing joy to children worldwide.
If you are a driven and enthusiastic individual eager to foster a positive customer experience, we may be the perfect fit for you, as evidenced by our impressive 4.6 out of 5-star customer rating.
We are on the lookout for passionate new talent to join our Playground Sales Team.
Key Responsibilities:
Provide timely and accurate support to your designated team to meet daily and weekly objectives.
Maintain the Customer Relationship Management (CRM) system, ensuring customer data is recorded promptly and clearly.
Act as the primary contact for customer inquiries via phone and email, guiding them through the order process while exceeding quality and service expectations.
Generate accurate and timely sales quotations.
What We Are Looking For:
Demonstrated understanding of our product offerings and a genuine enthusiasm for communicating their advantages to customers.
Self-motivated and organized, capable of thriving in a fast-paced environment while meeting tight deadlines to accommodate client needs.
Excellent customer service, organizational, planning, and interpersonal skills are essential.
Proficiency in Microsoft Office applications and strong numerical abilities are required.
The ideal candidate will be a team player with a friendly and approachable demeanor.
We are dedicated to fostering an inclusive workplace for all. We particularly encourage applications from underrepresented groups. We uphold a policy of non-discrimination based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability.
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