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Retail Sales Consultant

3 months ago


Bicester, Oxfordshire, United Kingdom REISS Full time

Why choose Reiss?

With a commitment to sustainability, exceptional quality, and timeless sophistication, Reiss has established itself as a prominent luxury brand. Our presence spans over 230 locations worldwide, including standalone stores, concessions, and online platforms.

At Reiss, we strive to grow our business by prioritizing our customers' experiences and excelling in every aspect of our operations.

What is the role about?

As a vital member of our Retail team, you will take on the role of Sales Associate at our Bicester Outlet, working on a permanent, part-time basis. Your primary responsibility will be to deliver outstanding customer service while assisting our management team in achieving sales and operational objectives.

Key Responsibilities

  • Providing a premium and personalized customer service experience
  • Demonstrating extensive knowledge of the brand and its offerings
  • Engaging effectively with customers, colleagues, and management
  • Upholding visual merchandising standards
  • Representing Reiss as a Brand Ambassador

Ideal Candidate Profile

  • A genuine passion for luxury products
  • Prior experience in a customer-facing role
  • Ability to empathize with customers' perspectives
  • Exceptional customer service skills
  • Adaptability to changing priorities
  • Capability to thrive in a fast-paced retail environment
  • Strong communication and interpersonal abilities
  • Excellent organizational and decision-making skills
  • A collaborative team player
  • Proficient written and verbal communication skills

What We Offer

  • Seasonal business attire allowance
  • Generous employee discount program
  • Attractive commission structure
  • Comprehensive wellbeing and financial support through our Employee Assistance Programme
  • Affordable health support via our medical cash plan
  • Discounts on fitness memberships
  • Family-friendly policies, including enhanced parental leave
  • 23 days of annual leave, increasing to 25 days after two years of service
  • Employee referral incentives
  • Opportunities for career advancement

Embark on your journey with Reiss...

#WeAreReiss

We value diversity and are committed to ensuring that our hiring processes are equitable and transparent, promoting equal opportunities for all candidates.

We pledge that no candidate will face discrimination based on gender, gender identity or expression, pregnancy, marital status, age, race, color, ethnic background, nationality, disability, sexual orientation, religion, or similar beliefs. Every individual will be treated with dignity and respect.

We understand that some individuals may hesitate to apply unless they meet all listed requirements. We want to emphasize that we prioritize candidates who will contribute positively to our culture and possess a willingness to learn. Even if you feel you do not meet every criterion, we encourage you to reach out.